Kamoer fluid tech(Shanghai) Co.,Ltd grants a warranty of 12 month beginning with the date of purchase for all processing or material defects. The warranty doesn't cover wear parts like pump and motor. The original bill is your warranty certificate. We warrant your product against any defect in material and workmanship, under normal use. In the event a product is found to be defective within the warranty period of one year, we will, at our option, repair or replace the defective product. The warranty period starts at the day of purchase. For warranty validation, a proof of purchase must be furnished.
The followings are excluded from the warranty:
1． Improper use of the device causing malfunction;
2． The device is repaired or modified by an unauthorized person;
3． Use of non-produced material by our company i.e. pump tube;
4． Damage by disaster;
5． Improper maintenance causing damage;
6． Use of reagent or sample causing corrosion;
7． Damage by accident or over load;
8． Consumables, such as silicone tube and fuse etc.
To obtain warranty support, you may contact our local technical support at firstname.lastname@example.org . Our technical support will attempt to diagnose and correct the problem. If the problem cannot be rectified, our technical support will ask you to return the product. You will be asked to furnish proof of purchase to confirm that the product is still under warranty.
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